Refund Policy

Last Updated: January 1, 2025

1. 90-Day Money-Back Guarantee

We offer a 90-day, 100% money-back guarantee on all purchases of the NerveFix Blueprint program. This means you can purchase the program, go through the entire 30-day curriculum, give it a fair try, and if you're not satisfied with the results for any reason whatsoever you can request a full refund within 90 days of your purchase date.

We believe in the effectiveness of our program, and we're confident it will help you eliminate your TOS pain. However, we also understand that every body is different, and what works for 92% of our students may not work for everyone. That's why we remove all financial risk from your decision.

1. How to Request a Refund

Requesting a refund is simple and straightforward:

1. Email us at adam@trainandmassage.com
2. Include your name and purchase email address in the email so we can locate your order
3. Subject line: "Refund Request" (optional but helpful)
4. That's it! No need to explain why you want a refund. We trust your judgment.

We do not require you to provide a reason for your refund request, though we appreciate any feedback you're willing to share to help us improve the program.

1. Refund Processing Timeline

Once we receive your refund request, we will process it according to the following timeline:

- Confirmation: You'll receive an email confirmation within 24-48 hours acknowledging your refund request
- Processing: Refunds are processed within 5-7 business days
- Bank/Credit Card: Depending on your bank or credit card company, it may take an additional 3-5 business days for the refund to appear in your account

Total timeline: Most customers see their refund within 10-12 business days from the date of their refund request.

1. What Happens After a Refund

Upon processing your refund:

- Your access to the NerveFix Blueprint member portal will be revoked
- You will receive a full refund of your purchase price
- All bonuses and supplemental materials will no longer be accessible
- You will be removed from any program-related email lists (though you can re-subscribe to our general newsletter if you wish)

Important: If you downloaded any bonus materials (PDFs, guides, etc.) before your refund, we ask that you delete them as a matter of good faith, though we cannot enforce this technically.

1. Eligibility Requirements

To be eligible for a refund under our 90-day money-back guarantee:

- Refund must be requested within 90 days of your original purchase date
- Refund requests received after 90 days will be reviewed on a case-by-case basis at our discretion
- You must have purchased the program directly from us (not through a third-party reseller)
- Only one refund per customer is allowed
1. Method of Refund

Refunds will be issued using the same payment method you used to purchase the program:

- Credit/Debit Card: Refund will be credited back to the original card
- PayPal: Refund will be sent to the PayPal account used for purchase
- Other payment methods: We will work with you to determine the best refund method

We cannot issue refunds to different payment methods or accounts than the one used for the original purchase due to security and fraud prevention policies.

1. Partial Refunds

We do not offer partial refunds. All refunds under our 90-day money-back guarantee are for the full purchase price of the program. This includes:

- The complete 30-day NerveFix Blueprint program
- All 6 bonus resources
- All supplemental materials and future updates you received

If you only want access to certain parts of the program, please contact support to discuss your options before requesting a refund.

1. Multiple Purchases and Gift Purchases

Multiple Purchases: If you purchased the program multiple times (for yourself or family members), each purchase is eligible for its own 90-day refund window.

Gift Purchases: If the program was purchased as a gift, the refund will be issued to the original purchaser's payment method, not the recipient.

1. Chargebacks and Disputes

We honor our 90-day money-back guarantee in good faith and process refunds quickly and fairly. However, if you initiate a chargeback or payment dispute with your bank/credit card company instead of contacting us directly for a refund:

- Your access to the program will be immediately revoked
- We will contest the chargeback with documentation showing that a refund path was available
- You may be banned from future purchases

Please contact us first. We're here to make things right, and a simple email will resolve the issue much faster than a chargeback.

1. Refunds for Technical Issues

If you're experiencing technical difficulties accessing the program (login issues, video playback problems, etc.), please contact our support team at adam@trainandmassage.com before requesting a refund.

In most cases, technical issues can be resolved quickly, and we'd hate for you to miss out on the program due to a fixable problem. However, if technical issues cannot be resolved, you are still eligible for a full refund under our 90-day guarantee.

1. Fraudulent Refund Requests

While we trust our customers and honor all legitimate refund requests, we reserve the right to deny refunds in cases of suspected fraud or abuse, including but not limited to:

- Multiple refund requests from the same individual using different names or email addresses
- Evidence of content theft or unauthorized sharing
- Refund requests after 90 days without extenuating circumstances

These situations are extremely rare. We believe in giving our customers the benefit of the doubt.

1. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page with an updated "Last Updated" date at the top.

Important: The refund policy in effect at the time of your purchase is the one that applies to your transaction. If we change the policy after you purchase, the new policy does not retroactively affect your purchase.

1. Questions About Refunds?

If you have any questions about our refund policy or want to discuss your specific situation before requesting a refund, please contact us:

- Email: adam@trainandmassage.com
- General Support: adam@trainandmassage.com
- Response Time: 24-48 hours

​We're here to help, and we want to make sure you have a positive experience even if that means getting a refund.